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Call analysis for businesses that run on the phone

Listen to every call. Without listening to any of them.

Connect your call recordings. CallIntel tells you who to call back, what callers asked for, and where the money slipped.

Try it free How it works

14-day trial · 100 credits · no card. Nothing for your front desk to install.

Example workspace · Bright Smile DentalOne call, read
+91 ••••• •4417
Inbound · 21 Sep, 11:42 · 4:08
Not analysed yet Follow-up
They wantedClear aligners for her daughter. Asked the total cost and whether EMI is available.
Price quoted₹85,000 onwards3:48
Caller fromKothrud, Pune
Promised a callback — no date agreed3:56
Call back about aligner EMIAdded to follow-ups Due Thu 24 Sep

How it works

Keep your phone system. Keep your team.

CallIntel only reads the recordings you already have. No dialer, no new number, nothing for anyone to learn.

  1. 1

    Connect

    Point it at where your recordings already live, or upload files. Connected sources keep syncing on their own.

    Ringba Google Drive Google Sheets Upload
    Ringba connected. 142 calls synced for 14–20 Sep.
  2. 2

    Listen

    Every call is transcribed with each speaker kept apart, in the language it was spoken in.

    Your teamCaller
    Talked 58%Talked 42%
    English हिंदी Hinglish +100 more
  3. 3

    Tell

    A weekly digest lands where you already look: Telegram, Slack or email. No dashboard to remember.

    CallIntel· Mon 09:00
    • Weekly digest · 14–20 Sep
    • 142 calls, 118 answered.
    • 18 rang out while you were open, worst between 2 and 3 pm.
    • 7 follow-ups open, 2 overdue.
    TelegramSlackEmail

What you get back

The three questions every owner asks.

Each one answered from your own calls, with the line of the call it came from.

01

Who should I call back today?

Every time someone on your team says “I’ll call you back”, it becomes a to-do with a due date. The ones that slipped turn red.

Follow-ups7 open · 2 overdue
Send the root canal estimate on WhatsAppNeha Kulkarni · promised on the 17 Sep callOverdue · 19 SepCall
Confirm a Saturday slot for the braces reviewAnil Mehta · promised on the 18 Sep callOverdue · 20 Sep
Call back about aligner EMI+91 ••••• •4417 · promised on the 21 Sep callThu 24 Sep
Share the implant referral detailsSunita Rao · promised on the 20 Sep callFri 25 Sep
Call with the X-ray reportVikram · promised on the 21 Sep callSat 26 Sep
Example workspace · today is Tue 22 SepShowing 5 of 7

02

When are we missing calls?

Every call that rang out, by the hour it rang. Your opening hours are shaded, so a gap in the working day looks like a gap.

Missed calls by hour14–20 Sep

18 calls rang out while you were open, worst at 14:00–15:00.

Nobody picked upAnsweredOpen 9 am – 7 pm

6 more rang out after hours142 calls · 118 answered

03

What are callers asking for that we don’t offer?

When someone asks for a thing you don’t do, it gets counted instead of forgotten, with the caller’s own words attached.

Asked for, not offered14–20 Sep
Sunday appointments9
EMI or instalments6
Dental implants4
Home visits for elderly patients2

“Are you open on Sundays? I work all week, Sunday is the only day I can come.”

Caller · Sat 19 Sep, 18:05 1:12

Ask

Or just ask.

Type a question the way you would ask a colleague. The answer shows the calls it came from.

AnswerFrom 142 calls · 14–20 Sep

11 callers asked about weekend appointments. 9 wanted a Sunday slot and 2 asked about Saturday after 7 pm. 4 of them booked a weekday instead; 7 did not book.

“Sunday ko koi doctor baithte hain kya? Weekdays mein mera office hota hai.”Caller · Wed 16 Sep, 13:20

0:37

“Saturday after 7 pm, is that possible? Otherwise I’ll have to wait till next month.”Caller · Thu 17 Sep, 17:52

0:48

Languages

Built for how India actually talks.

Callers switch between Hindi and English mid-sentence. CallIntel keeps up, and writes the finding down in plain English.

Transcript+91 ••••• •4417 · 3:41–3:56
3:41Callerऔर total कितना आएगा? मेरी बेटी के लिए aligners चाहिए।
3:48Your teamMa’am, case पे depend करता है, लेकिन ₹85,000 से start होता है।
3:52CallerEMI हो जाएगा क्या?
3:56Your teamवो मैं check करके आपको call back करती हूँ।
What CallIntel wrote down

Wanted clear aligners for her daughter. Quoted ₹85,000 onwards. Promised to check EMI and call back — no date agreed.

3:483:56

Pricing

Fourteen days on your own calls.

Connect a source or upload a few recordings, and see what your callers wanted before you pay anything.

Free trial

14days

  • 100 credits. One credit is one call, fully processed.
  • No card needed to start.
  • Ringba, Google Drive, Google Sheets or upload.
Try it free See full pricing

Find out what last week’s callers wanted.

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